Legal notice

This Legal Notice applies to allbirdsax.shop and provides general legal information concerning access to and use of the website.

Website Operator

The online store operates under the name:

allbirdsax.shop

Website:

allbirdsax.shop

Electronic contact:

info@allbirdsax.shop

Customers may use this email address for enquiries relating to products, orders, payments, shipping, delivery, returns, refunds, privacy, website use or other matters concerning the store.

Purpose of the Website

allbirdsax.shop operates as an ecommerce website through which customers may browse products, review product information, place orders and access information relating to purchases and store policies.

Website content is provided for the purpose of presenting products, administering ecommerce transactions, communicating relevant store information and providing related customer support.

Ecommerce Platform

The website uses Shopify ecommerce technology and may rely on third-party service providers for services including hosting, checkout functionality, payment processing, security, fraud prevention, analytics, order management, customer communications, fulfilment and delivery.

The use of third-party infrastructure does not mean that those third parties are the seller of products purchased from allbirdsax.shop unless expressly stated otherwise.

Accuracy of Information

We make reasonable efforts to provide accurate and useful information through the website.

However, product availability, specifications, prices, descriptions, photographs and other website content may be updated from time to time.

Obvious technical, typographical or administrative errors may be corrected where legally permitted.

Nothing in this section allows us to disregard contractual obligations or statutory rights relating to goods purchased by consumers.

Product Images

Product photographs are intended to help customers evaluate products before purchasing.

Colours and appearance may vary depending on photographic lighting, device settings and display technology.

Any such natural display differences do not remove legal requirements concerning product description and conformity.

Consumer Information

Customers should review relevant product descriptions, prices, shipping information, return information and contractual terms before placing an order.

UK online-selling guidance requires traders to provide specified pre-contract information, including information concerning the business, goods, price, payment, delivery and cancellation rights.

Statutory Consumer Rights

Nothing on allbirdsax.shop is intended to exclude, limit, waive or replace statutory consumer rights that cannot lawfully be excluded.

Customers purchasing qualifying goods online may have cancellation rights under the Consumer Contracts Regulations 2013.

Goods supplied to UK consumers may also be subject to rights and remedies under the Consumer Rights Act 2015.

These rights exist independently of any voluntary guarantee or store policy.

Intellectual Property

Content appearing on allbirdsax.shop may be protected by copyright, trademark, design, database and other intellectual-property laws.

Unless otherwise stated, users may access website content for personal and lawful shopping purposes.

No website visitor acquires ownership of intellectual-property rights merely by accessing the website or purchasing a product.

Third-Party Intellectual Property

Third-party trademarks, trade names, product names, photographs or other proprietary materials appearing lawfully on the website remain the property of their respective owners.

The appearance of third-party intellectual property does not by itself establish sponsorship, endorsement, partnership or affiliation unless such a relationship is expressly stated.

Restrictions on Website Content

Users must not reproduce, distribute, commercially exploit or systematically extract protected website content without lawful authority.

Nothing in this section restricts uses expressly permitted by applicable copyright or other law.

Website Security

Users must not intentionally attempt to gain unauthorised access to allbirdsax.shop, interfere with website security, introduce malicious software, circumvent technical protections or use the website for fraudulent or unlawful activities.

We may take reasonable measures to detect, prevent and investigate suspected security incidents.

Availability

We aim to maintain reasonable website availability.

However, continuous or error-free access cannot be guaranteed.

Access may occasionally be interrupted for maintenance, security, technical failures, third-party service interruptions or other circumstances outside our reasonable control.

External Links

The website may contain links to websites or services operated independently by third parties.

External websites are not controlled solely because a hyperlink is provided.

Users should review the applicable terms and privacy practices of third-party services before using them.

Liability

Nothing in this Legal Notice excludes or limits liability that cannot lawfully be excluded.

Subject to mandatory legal rights, we are not responsible for losses resulting solely from circumstances outside our reasonable control or from unlawful misuse of the website by a user.

Any contractual liability relating to a purchase will also be subject to the Terms of Service, Return & Refund Policy, applicable transaction information and mandatory law.

Privacy and Personal Information

Information concerning how personal information is collected, used and shared is provided in our Privacy Policy.

Privacy questions may be sent to:

info@allbirdsax.shop

Cookies

The website may use cookies and similar technologies to support ecommerce functionality, security, user preferences, analytics or other functions.

Where legally required, appropriate information and consent controls should be provided in accordance with applicable UK privacy and electronic-communications requirements.

Returns and Cancellation Rights

Information concerning returns, statutory cancellations, damaged products, faulty goods and refunds is contained in our Return & Refund Policy.

Customers may contact:

info@allbirdsax.shop

for assistance.

Shipping

allbirdsax.shop provides free standard shipping on all orders with an estimated standard delivery timeframe of 15–20 days.

Additional details are provided in the Shipping Policy.

Complaints

Customers wishing to raise a complaint concerning an order or store service should contact:

info@allbirdsax.shop

Please include sufficient order or transaction information for us to identify the relevant matter.

We will make reasonable efforts to review legitimate complaints and respond appropriately.

Governing Legal Framework

Use of allbirdsax.shop and purchases made through the website are subject to applicable laws and mandatory consumer protections.

Nothing in this Legal Notice is intended to prevent a consumer from exercising any legal right or remedy available to them.

Changes to This Legal Notice

We may revise this Legal Notice where necessary to reflect changes to the website, business operations, services or legal requirements.

Updated wording may be published on allbirdsax.shop with a revised update date.

Changes do not retrospectively remove contractual or statutory rights that already apply to an existing transaction.

Electronic Contact

For product, order, payment, shipping, return, refund, privacy, legal or website enquiries:

allbirdsax.shop
Email: info@allbirdsax.shop